montage of business teams working together

Client Services.

Our staff offers a variety of support services to our clients, and we recognize the critical importance of this in our long-term relationship. A primary Account Executive is assigned to each client to act as a point person for client services, however, the account services team is cross-trained to ensure prompt and consistent service at all times. We partner with the HR staff and work towards making the transition and future workings of the benefits as smooth and problem-free as possible. From initial enrollment to final terminations, up to and including any and all billing and claims issues that may arise, we are here to service you from beginning to end.

 

Brown & Brown of New York, Inc. is a third-party administrator for Flexible Spending Accounts and HRAs. We use the latest technology to process claims rapidly and accurately and we provide your employees convenient on-line access to their accounts. Debit cards are also provided to employees for instant reimbursement when applicable and direct deposit for claims reimbursement.

 

We also provide consolidated billing options, COBRA billing and administration, and enrollment processing including electronic data feeds with carriers and payroll administrators.